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Privacy policy

This privacy policy establishes the bases on which Home SL gives, domiciled in Avenida Valencia 15, 46891 Palomar. Society that currently operates in Spain the sale of products of the commercial brand Don Cotton (hereinafter, "Don Cotton") (hereinafter, "we" or "the person in charge of treatment"), treats their personal data when facilitating them during Your experience through the website (hereinafter, "La Web"), its mobile application or app, understood as the computer application designed to be executed on smartphones or smartphones, tablets and other mobile devices ( From now on, “the app”) or other applications, software, digital media, supports or devices enabled to interact with the online sales platform of products, services and functionalities related to the commercial brand Don Cotton in Spain. Every time using the platform, it is necessary to access any type of information that allows us to identify, as its name and surname, e-mail, billing or shipping addresses, telephone number, device type o Debit or credit card number, etc. (From now on, “personal data”), either to navigate it, buy our products or make use of its services or functionalities, it will be under the application of this privacy policy, together with the cookies policy, the conditions of Use and purchase and other documents referenced in them (together “the terms and conditions”) in force at all times, and must review these texts to verify that it is satisfied with them.

Collection of main data and purposes of the treatment

Remember that before you start using any of our services or functionalities, you must read in this privacy policy, cookies policy, as well as in the conditions of use and buy the specific section on that service or functionality. In this section you can see if there is any particular condition for its use, or if it requires a specific treatment of your personal data.

The fact of not facilitating certain information indicated as mandatory, can entail that it is not possible to manage your registration as a user or the use of certain functionalities or services available through the platform.

The user (you) by the present guarantees that the personal data provided is true and exact and undertakes to notify any change or modification of them. In the event that we provide personal data from third parties, you are responsible for having informed and obtained the consent of these to be contributed with the purposes indicated in the corresponding sections of this Privacy Policy. Any loss or damage caused to the platform or the person responsible for the treatment or any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the exclusive responsibility of the user.

Don Cotton, as responsible for the treatment, will deal with his personal data with the following purposes:

1. Manage your registration as a user of the platform: the personal data you provide will be the subject of treatment to identify you as a user of the platform and give access to its different functionalities, products and services that are available as a registered user.

2. The development, compliance and execution of the contract of sale of the products or services that it has acquired or of any other contract with us through the platform. In particular, you must take into account the following:

a. In case you choose the option to save your payment data (card), it expressly authorizes us to the processing of the data indicated as necessary for the activation and development of functionality. The card security code (CVV or CVC) is only used to make the ongoing purchase, and will not be stored or subsequently treated as part of your payment data. The consent for the activation of this functionality, allows its self -fulfilled data to appear in subsequent purchases, so it will not be necessary to enter their payment data in each new process, and they will be understood valid and valid for subsequent purchases. You can modify or delete your cards at any time through the my account. We store and transmit the data of your cards in accordance with the main international confidentiality and security standards of credit and debit cards. The use of this functionality may require for security reasons the modification of your access code. Remember that the security in the use of the platform also depends on its correct use and conservation of certain confidential keys.

b. In the case of having purchased a gift card, if you provide us personal data from third parties, you are responsible for having informed and obtained the consent of these so that, in accordance with the conditions of use and purchase of the platform , let's deal with your data to (a) the management of the sending or verification of reception of the gift card, and (b) attend the applications that you or said third party.

c. In case you have a gift ticket and want Home merchandise, (b) meet the requests related to the gift ticket or return that you may raise to us, and (c) confirmation of the acceptance of the return and shipment, by e-mail or other equivalent electronic means, of the Pay card with the refund amount.

3. Contact you through email, phone calls, SMS sending or other equivalent electronic media, such as Push notifications of the app, etc. In relation to updates or informative communications related to the functionalities, products or services hired, including security updates of the platform, provided that it is necessary or reasonable for its execution.

4. Attend the requests or requests you make through the customer service channels available on our platform or physical stores.

Newsletter subscription

In the event that you authorize your subscription to Don Cotton's Newsletter, we will provide information about our products and services, through various means such as, among others, email, any other equivalent electronic communication means, such as SMS, or to through the realization of telephone calls. Likewise, we can send this information through Push notifications in the event that you have activated them on your mobile device.

Don Cotton's Newsletter subscription can lead to the use of your personal data to make personalized advertising, related to our products and services through e-mails, SMS, or other electronic means of their own or third collaborators. Likewise, we can send this information through Push notifications in the event that you have activated this functionality in your mobile device. In the face of improving the attention we pay, we inform you that personal data related to your purchases in our online and physical stores, tastes and preferences can be used by Don Cotton for analysis, generation of use profiles, marketing studies , quality surveys and improvement of interaction with our clients.

In case of being a registered user, you can change your preferences in relation to the sending of such commercial communications through my account.

Likewise, you can unsubscribe through the Newsletter section of the platform at all times, as well as following the indications that we provide in each communication.

Data Protection Rights

In compliance with the Regulation (EU) 2016/679, and in relation to the processing of your personal data, we inform you of the following:

Responsible: The person in charge of the treatment is Da Home SL, Avda Valencia 15, 46891, Palomar (Valencia).

Purpose: Maintenance of the relationship, sending information, response to your consultations and requests, elaboration of proposals and offers and provision of our services, while our relationship lasts and we have your consent.

Legitimation: Execution of contract or consent of the interested party.

Recipients: data will not be assigned to third parties except for legal obligation.

Rights: You can exercise the rights of access, rectification, suppression and portability of your data, and the limitation or opposition to the treatment by writing accompanied by a copy of the official document that identifies you, addressed to the person responsible for the treatment. In case of disagreement with treatment, you also have the right to file a claim before the Spanish Agency for Data Protection.

Changes to privacy policy

We may modify the information contained in this privacy policy when we estimate it convenient. In case we do it, we will notify you by different ways through the web (for example, through a banner or a pop-up), or we will even communicate it to your email address when the change in question Be significant for your privacy, so that you can review the changes, value them and, where appropriate, oppose or unsubscribe in some service or functionality. In any case, we suggest that you review this privacy policy from time to time in case there are minor changes or introduce some interactive improvement, taking advantage that you will always find it as a permanent point of information on our website.


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